Situation: My device indicates "Check Source Cable" (VMware)
Solution: This indicates that the mode has been changed on your teacher computer. Locate the source button (pictured below). Press the button to change the source. Wait 5-10 seconds. It may be necessary to repeat this process, waiting each time, to cycle back to your regular setting. This process is comparable to changing the source on a classroom projector.
Situation: My device indicates that there is no network connection available. (VMware)
Solution: Typically, this indicates there has been an interruption to the network, such as a power outage or network reset. To resolve this issue:
- Power off your teacher computer using the toggle switch adjacent to the power cord. This is located on the back side, at the bottom (pictured below)
- Power the toggle switch back on
- Power up the unit using the power switch on the front-bottom edge (pictured below). It may be necessary to double-tap the power button. A flashing or solid light just above the control/power buttons on the bottom edge indicates the device is powering/powered.
Note: In some cases, it will also be necessary to restart your Windows machine. Click the Windows start button > Power options > restart. If you are unable to do that, it may be necessary to contact the Tech Department for assistance.